FAQIf you're brand new here and don't quite get it, skip this FAQ and learn how Jayride works. For every other question, see below. If we haven't answered your question yet, contact us and ask it! Why should I rideshare?You get to save money, meet great new people, help the environment and your local community, and have more fun on the road. When should I share a repeating ride?Share a repeating ride if you make the same trip regularly. E.G: You commute to work or university on weekdays, or visit your family every weekend. If you save $5 each trip to work then in a year you can save $2,400. When should I share a one-off ride?Share a one-off ride if you're marking an irregular trip. E.G: You're going skiing for the weekend, or to the beach for Christmas holidays. Sharing a long one off ride can save you a lot of money and emissions in a single go. You'll notice the difference. What does Jayride mean?Jayride's name comes from Jay-walk and Joy-ride: It means a way to travel that is different, fun, cheaper and greener. More, Jayride means simple, cheap travel for everyone. Is Jayride free to use?Yes. Jayride is free for users. So, what's with all the prices?When you share your ride on Jayride you can choose how much money you want towards your expenses in return for sharing the ride. We don't take a cut, you keep it all. What should I charge for my ride?Whatever you like. But consider these things: 1) Be cheaper than commercial options There are lots of cheap transport options out there. If you charge too much you may not find anyone who wants to share. Keeping your price down will help you find happy passengers. 2) Charge a share of your costs Jayride is here to help carpoolers to cut travel costs, not make a profit. So do a rough tally up of what you think petrol, tolls, parking, vehicle maintenance and insurance might cost, and then charge a part of that. Fair pricing is fair play and people appreciate it. If you're a commercial transport service we have special systems that let you charge whatever you like. Can I share driving instead of charging money?Yes. Just list your ride as "free" (charge $0), and mention whatever terms you like in the comments panel. Something like - "Would like to share driving" - ought to do it! If you'd like to negotiate, use barter or koha, then you can do the same thing. How does carpooling help the environment?Carpooling helps you to help the environment by being more efficient with your consumption. If you drive alone then all the emissions that your vehicle makes will add to your carbon footprint. If you drive with a passenger, then the same amount of emissions are split 50-50, meaning a smaller carbon footprint for each person. I have a great idea about this, can Jayride help?We'd like to try! Contact us and we will be in touch. Do I have to sign up to use Jayride?Yes. Registering is free and simple. We require it because it helps to keep everyone safe and honest. We respect your privacy, don't spam, and will never commercially redistribute any information you give us. If you're concerned, please read our privacy policy. Is Jayride safe?Yes. We have been running since 2008 and in that time have never had a single complaint or safety concern. Does Jayride keep my details private?Yes. For example, the only time we will give out your email address is if you contact another member. At that time, we give them your email address so that they can contact you back. At all other times we take effort to make sure your personal details are kept private. We will never commercially redistribute any information you give us. For more, read our privacy policy. What is "Map details have been randomised"?All user rideshare maps on Jayride have their start and finish points altered by up to 250m. We do this so that it is impossible to determine the exact home address of the person sharing the ride (for privacy). How do timezones work?Ride departure times are in the time-zone of the state from where the ride departs. The acronyms are as follows:
In NZ there's only one time-zone, so don't worry about it! Can you add my town?Your town should be in our system already. If you can't find it by name then try clicking on the maps and Jayride will suggest a name for the place. Can you disable my account?Yes. But if we do then you will never be able to log into it again. Here's a better idea that still protects your privacy: 1) Cancel your current ride listings If you don't have a ride listing, no one can contact you. Your account becomes invisible. 2) Unsubscribe from emails If you opt-out of emails on your profile page you will never hear from us. We will never display your email and never sell it either. It will be like you never gave it to us. If you'd still like us to disable your account, please contact us. Can I help?Yes! We can always use more help. Try these ideas: 1) List every trip you take on Jayride The more rides on Jayride, the better for everyone. 2) Tell all your friends The more people who share a ride, the better our service works. You can even help us advertise by adding banners to your website, Facebook or blog. 3) Follow us online Like Jayride on Facebook and follow on Jayride on Twitter. 4) Still not enough? Contact us and tell us what you have in mind! Can I list commercial transport on Jayride?Yes. Apply here. Have more questions?If you have any unanswered questions, contact us. Contents
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